Welcome to Payla. These Terms of Service govern your use of our platform and services. By accessing or using Payla, you agree to be bound by these terms and our Privacy Policy.
1Introduction
Payla is a financial technology platform that enables users to receive, manage, and grow income globally. By using Payla, you agree to these Terms.
2Eligibility
Users must be at least 18 years old and provide accurate information to use our platform and services.
3Services
Payla offers payment links, invoicing, cross-border payments, and income tracking services to its users.
4Account Security
Users are responsible for maintaining account confidentiality and reporting any unauthorized access to their accounts immediately.
5Acceptable Use
Users must not engage in fraud, illegal activity, or any misuse of the platform that violates our policies or local laws.
6Fees
Payla may charge transaction fees, FX margins, and subscription fees for the use of certain services on our platform.
7Payments
Transactions may be delayed, declined, or reversed for compliance or security reasons at Payla's sole discretion.
8Refund Policy
Payments are generally final. Refunds may occur in cases of duplicates, errors, or mutual agreement between parties.
9Disputes
Users should resolve disputes directly. Payla may assist in the resolution process but does not guarantee outcomes.
10Compliance
Payla conducts mandatory KYC/AML checks and may report suspicious activities to relevant regulatory authorities.
11Third-Party Services
Payla is not responsible for external provider failures or issues arising from third-party services integrated with our platform.
12Liability
Payla is not liable for any indirect or consequential damages resulting from the use or inability to use our services.
13Termination
Accounts may be suspended or terminated for violations of these terms, regulatory reasons, or at our discretion.
14Governing Law
These Terms are governed by and construed in accordance with Nigerian law.
15Contact
If you have any questions regarding these Terms of Service, please contact us at: support@getpayla.co
Please read these terms carefully. If you do not agree to these terms, you must not use our platform or services.